Amazing team at Belgrave! Lloyd worked with me through phone conversations and sending me video's on the vehicle I wanted. After driving 2 hours to view it, the customer service of the entire staff was excellent. After going away to secure my payment they had the car ready for me upon return. I was in and processed within 20 minutes. I would definitely recommend them to anyone. Well worth the 2 hour drive!!!
Where to begin. We bought a bmw for my wife 2 years ago so when I needed a car belgrave was the only option. Lloyd recognised us straight away. The service is friendly and personal you are not just another customer like at main dealers. No pressure at all to buy. They just give you the keys and let you test drive on your own. I noticed that the mercedes I was looking at had a small scratch on the bumper and the alloy wheel centres were missing. Not a problem. The bodyshop did the scratch and lloyd ordered some new centres for me. They even arranged for my private plate to be transferred. You really make people happy.
Where do I start? What an amazing deal, what an amazing team. I have never been treated so well when buying a car. No pressure, nothing hidden, in all the years I've been buying cars this has to be the best ever, the big dealers could learn from this company. Many thanks, see you again in about 5 years.
Quite simply, Belgrave Motors provided me with the best car buying experience I have ever had. From the swift, courteous phone call to discuss the deal to the moment I drove away in my new car, the experience was faultless.
I have purchased cars from Porsche, Mercedes, BMW, and Audi in the past and none of the dealerships came close to the levels of professionalism delived by Belgrave Motors. The car was also prepared to a much higher standard than these so-called prestige marques. The negotiations regarding cost to change was conducted in a friendly courteous manner and the staff couldn't do enough to make the whole transaction an enjoyable affair. I shall use Belgrave Motors for all my future motoring needs.
Purchasing a car from Belgrave motors was a quick, easy and enjoyable process considering I wanted to part exchange and had private plates to transfer. I wanted a specific BMW model and Belgrave didn’t fail with producing a prestige motor that ticked all the boxes. Well worth the journey to have peace of mind when changing vehicles.
Hey, I bought a white Scirocco from you guys a couple of weeks ago. Firstly I'm incredibly happy with the car, it is an absolute stunner, real head turner! But secondly I noticed the owners manual was missing and so I gave Nick a call. He was very helpful and promised to send one out to me. I received it this morning and not only was it the owners manual but all the other bits and pieces too, it's fair to say I'm a very happy customer! Many Thanks, Richard.
Belgrave has got to be one of the best dealerships anywhere. After purchasing a relatively inexpensive car from them it developed a fault, quite major but would have been undetectable before delivery. Belgrave have bent over backwards to correct this fault, arranged courtesy cars, delivered the car back to me and simply could not have behaved more professionally, they put many franchised dealershipps to shame, Quite simply, if you're considering buying a car from Belgrave, do it, you won't be treated better or more fairly anywhere.
Having purchased a mini from Belgrave Motors I have just experienced the most efficient and honest after sales support. Mr snook you have restored my faith in human nature!!
Was just taking a minute to write a testimonial:- For the first time in 20 years of driving buying a car was an enjoyable experience. Nick was professional, helpful and a really nice guy. The Saab 9-3 we chose was in impeccable condition and presented in showroom condition supported by full service history and additional documentation. Nick worked around our schedules and delivered the car in a short space of time with all promises covered fully. The service we got was nothing short of superb. In short, Belgrave have a new customer for life.
Rob & Carole Harris
Really loving the car. Thanks again to you and Nick for sorting it for me. I've done a testimonial below. I hope you don't think its too sycophantic because I mean every word ! Hopefully see you soon.
I have just bought my third car from Belgrave Motors and am so pleased I felt obliged to write this testimonial. My first one ever ! Adrian and his team give the most superb service and value for money that so far my wife, son, mother and brother have all bought their cars from Belgrave on my recommendation. I really cannot fault them. Please put this on your web-site so that everyone else can appreciate Belgrave is a company you can trust.
I bought my first BMW from this company and travelled from Bristol with some trepidation to pick it up. A problem not picked up by their inspection test later emerged, but Belgrave arranged at their own expense for a specialist in my area to sort the problem out. So I would recommend this dealership for fair prices, friendliness and complete integrity in the event you hit a genuine problem. Definatly worth my trip north and highly recommended.
I’ve purchased two cars from Belgrave for my wife and I within the last 6 months. The whole buying experience was easy, Ian is knowledgeable and efficient and the after sales service is 110% will I return to Belgrave in the future? A: Without a doubt.
I would like to thank you (especially Nick) for all you did when we purchased our car, we are delighted with our new purchases and can assure you that when we look for our next car you will be the first place we visit. We appreciated not being hassled and given enough time to make the right choice.
Adrian and his team at Belgrave Motor Company have sold us three cars in total for me and my family as well as disposing of two cars that were surplus to requirements. They have always done me a good deal and dealt with me in a friendly and efficient manner. Keep up the good work!
I just bought a car from belgrave motors and would like to say what a great experience this has been. The service and attention from all, especially Jordan was second to none. Great choice of cars and I will recommend you to anyone looking to change their car.
I would like to take this opportunity to thank you all for fixing the Range Rover Sport purchased from yourselves in November 2013 and for the professional approach to an awkward situation.
You could not have predicted the failure of the turbos and the huge cost of fixing the vehicle so once again I would like to thank Nick, Adrian and all your team for your support and would not hesitate to promote/use your company in the future.
Since buying the car from Jordan I have had nothing but great customer service, nothing was too much trouble. In this day and age it is quite refreshing to come across a company that doesn’t dodge problems and does what it can straight away to get things sorted.
I will recommend you to other people and will buy from you again in the future.
Thank you for your service and customer focus as part of our purchase of the BMW Z4 this past weekend. You were highly professional and corteous, as were all other staff at Belgrave Motor Company. You honestly described the car as in almost new condition and my wife is delighted with the specification and performance. In addition you were thoughtful about our needs and you have followed up already with the DVLA. What we appreciated most that you weren’t giving us a “hard sell” and you calmly left as much time as we needed to make our decision about the car, which hasn’t always been like this when we have dealt with other car salespeople. Please feel free to use this letter as a recomendation of both you and also for Belgrave Motor Company.
Dr. J. Paul and Dr. Tonia Schofield
Just a quick thank you to Jordan and Ian, the initial process of purchasing a car from Belgrave Motors was quick, easy and enjoyable. Considering I wanted a part exchange and had private plates to transfer when changing vehicles. At all times, Jordan kept us informed with the transfer of plates from DVLA. When we picked the car up it was pristine (AUDI A4 Cab). However, within the first week we had a couple of teething problems with the car, I contacted Jordan and both issues were dealt with in a very timely and professional manner, at no time was there any issues with Belgrave, we returned the car for these minor issues to be sorted and true to their word when buying the car, both these minor issues were sorted. Once again, a big thank you to Jordan, Ian and the rest of the staff at Belgrave, refreshing change to deal with a Motor trader who are true to their word, certainly use them again.
Just to say thanks to Ian and everyone at Belgrave I've just bought my second car from them and am very happy. It's very refreshing to go to a car dealer where you don't get hassled at your every move trying to sell you something , you get treated more like friend than a customer in fact the first thing they ask you is would you like a coffee. I work in London and all the finance for the car was sorted out over the phone with Ian keeping me up to date at all times . When I picked the car up it was as easy as sign inspect and drive away no fuss no drama easy If your looking for a good honest car dealer who will put your interests first look no further than Belgrave
We would like to say how pleased we are with the Audi A3 we purchased from Belgrave motor company last week. The car looked like new and drives like a dream. Many thanks to Ian and the team at Belgrave.
Michael & Rachel Bloor, Doncaster.